Hawkeye Group Privacy Policy
At Hawkeye (referred to as "we" and "us" in this policy), we prioritize your privacy and are committed to handling your personal data responsibly. This privacy policy describes how we collect, use, disclose, and protect the personal data of individuals who interact with us and utilize our services (referred to as "you" in this policy), as well as outlines your rights concerning your personal data.
We encourage you to read this policy to understand how we manage your information. If you have any questions or concerns about our practices, please reach out to us using the contact details provided at the end of this policy.
Hawkeye is a leading provider of electronic security systems and services in Jamaica, focusing on design, installation, and servicing for residential, commercial, and industrial applications. We offer complete solutions from system design to installation, along with free security audits and surveys, and reliable after-sales support.
Hawkeye serves as the data controller for the personal data you share with us, and we take full responsibility for safeguarding this information. If you have any questions or concerns regarding our privacy policy or data protection practices, please reach out to us using the contact details provided below:
Head Office
14 Belmont Road,
Kingston 5, Jamaica
Telephone: (876) 926-HAWK (4295)
General Information/Sales - info@hawkeye-group.com
Data Protection - dpo@hawkeye-group.com
This privacy policy applies to the various solutions within the Hawkeye Group:
Vehicle Tracking Data
Security Data
Hawkeye processes personal data for various purposes to provide products and services as requested by you, comply with legal obligations, and support our business development and growth. These purposes include:
Lawful Basis | |
To provide the necessary services and products to you, which includes:
| Performance of a contract with you. |
To manage our relationship with you, which includes:
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To provide customer services such as:
| Performance of a contract with you. |
To enable direct marketing to:
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To develop and improve our products and services through insights about and from our customers. | Legitimate interests pursued by Hawkeye to ensure our products and services are valuable to our customers. |
To ensure our platforms and websites remain safe and functional and to prevent fraudulent activity (e.g. troubleshooting, testing, system maintenance, monitoring, and reporting). | Legitimate interests pursued by Hawkeye to keep our infrastructure functional and safe. |
To comply with legal obligations to which we are subject. Such as:
| Legal obligation |
Establishing, exercising or defending our legal rights in connection with litigation cases or regulatory investigations. | Legitimate interests pursued by Hawkeye to defend itself and protect its legal position. |
In certain situations, Hawkeye may need to share your personal data with third parties who assist us in delivering products or services or support our business operations. These third parties may include:
Additionally, we may share personal data with other third parties such as:
Hawkeye takes care to select third parties carefully and enters into written agreements that align with applicable data protection laws when sharing personal data. This ensures that your personal information remains protected and used appropriately by these third parties.
To support our business operations effectively and efficiently, it is possible that data may be stored and processed in countries outside of Jamaica. When we transfer personal data internationally, we strictly adhere to applicable laws and regulations. We ensure that there is an adequate level of protection for personal data as it moves from Jamaica to another country or territory.
Hawkeye does not transfer personal data to a country with inadequate data protection measures unless we have established a transfer mechanism that is recognized by law. We also implement additional technical, organizational, or contractual measures to ensure your personal information is adequately protected. This approach enables the security and protection of your personal data, regardless of where it is located or transferred to.
Personal data is currently stored in Jamaica, United States of America, and Canada.
For details about the safeguards we implement for the international transfer of personal data, please reach out to our Data Protection Team at dpteam@hawkeye-group.com.
Under data protection laws such as the Jamaica Data Protection Act, individuals have various rights, and Hawkeye will take appropriate steps to facilitate and fulfill these rights. You have the right to:
To exercise these rights, please contact our Data Protection Team at dpteam@hawkeye-group.com.
Hawkeye will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, which includes meeting legal and contractual requirements outlined in this privacy policy. Your personal data will be held for as long as you are a customer or hold an account with us.
Typically, we will retain personal data for up to 7 years after your contract ends with us. However, certain data may be deleted before or after this time based on the category of the data and in accordance with our commercial legitimate interests, legal obligations, and internal data retention schedule. If you have any questions about how we retain your data, please contact our Data Protection Team for more information.
Hawkeye has implemented robust technical and organizational measures to safeguard your personal data and prevent accidental loss, unauthorized access, alteration, or disclosure. Some of the measures we have in place include:
Access to your personal data is restricted to authorized personnel who require it to perform their duties, and all individuals with access are bound by strict confidentiality obligations. We have established procedures to promptly address suspected or actual personal data breaches and will notify you and the relevant regulatory authorities where required.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally, as it is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
We encourage you to review the privacy policies of these third parties before providing any personal information or engaging with their websites or services. Hawkeye is not liable for any harm or damages arising from your use of third-party websites or services linked from our platform.
Hawkeye does not knowingly collect personal data from children under the age of 18 without parental consent. If we become aware that we have inadvertently collected personal information from a child without proper consent, we will take immediate steps to delete such information from our systems.
We encourage parents and legal guardians to actively monitor and supervise their children's online activities to ensure their privacy and safety. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately so that we can address the issue promptly.
In the event that Hawkeye undergoes a merger, acquisition, or sale of all or a portion of its assets, customer information, including personal data collected through our services, may be transferred to the acquiring entity. This transfer of data would be subject to appropriate confidentiality arrangements and in compliance with applicable data protection laws. In such circumstances, we will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.
Hawkeye maintains high standards in collecting and using personal information and takes complaints seriously. We encourage individuals to share any concerns about unfair, misleading, or inappropriate data practices and welcome suggestions for improvement. Contact our Data Protection Team at: [dpteam@hawkeye-group.com] with any questions or feedback.
If you remain dissatisfied with our response to your complaint or how we handle your personal data, you have the right to lodge a complaint with the Office of the Information Commissioner. You can report your concerns to them via email at info@oic.gov.jm or by calling 876-920-4390. Visit their website at: https://oic.gov.jm/contact
This notice will be periodically reviewed to reflect changes in processing activities and regulatory requirements. Hawkeye will publish and notify users of updated privacy policies to ensure awareness of changes to our practices.
Last Update: April 30th, 2026